Measuring the Polarity of Conversations between Chatbots and Humans: A Use Case in the Banking Sector
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Main Authors: | Guillaume Le Noé-Bienvenu, Damien Nouvel, Djamel Mostefa |
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Format: | Article |
Language: | English |
Published: |
Polish Information Processing Society
2020-09-01
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Series: | Annals of computer science and information systems |
Online Access: | https://annals-csis.org/Volume_21/drp/pdf/63.pdf |
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