Impact of service quality, communication, and financial aspects on kurash athletes performance through motivation

Introduction: This study extends our previous research about the effect of service quality on achievement motivation in kurash sport in Indonesia that have been published on retos. Objective: This study aims to analyze the effect of service quality, communication, and financial aspects on athlete...

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Main Authors: Muhammad Irwansyah Abdhi, Tomoliyus Tomoliyus, Endang Rini Sukamti
Format: Article
Language:English
Published: FEADEF 2025-06-01
Series:Retos: Nuevas Tendencias en Educación Física, Deportes y Recreación
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Online Access:https://www.revistaretos.org/index.php/retos/article/view/113648
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Summary:Introduction: This study extends our previous research about the effect of service quality on achievement motivation in kurash sport in Indonesia that have been published on retos. Objective: This study aims to analyze the effect of service quality, communication, and financial aspects on athlete performance through motivation in exercising Kurash in Indonesia. Methodology: This research employs a quantitative correlational approach, utilizing structural equation modeling (SEM) with SmartPLS 4 for student, complemented by regression analysis using SPSS. The sample comprised 100 Kurash athletes (61 male and 39 female). The male category comprised 61 athletes with a mean age of 16.2±1.8 years, an average training experience of 2.8 ± 5.3 years, and an average weekly training duration of 4.5 ± 2.1 hours. The female category consisted of 39 athletes with a mean age of 22.8±8.8 years, an average training experience of 5.7 ± 8.8 years, and an average weekly training duration of 8.2 ± 3.1 hours. Results: Correlation analysis revealed significant relationships between the predictor variables (service quality, communication, and financial aspects) and the mediator variable (athlete motivation). Linear Regression Analysis indicated significant relationships with p-values less than 0.05 in several aspects. Discussion: These findings underscore the critical importance of effective service quality management, open communication channels, and adequate financial support in fostering athlete motivation and ultimately enhancing the performance of Kurash athletes.
ISSN:1579-1726
1988-2041