Smart tourism practice in the scope of sustainable tourism in emerging markets: a systematic literature review

The crisis caused by the COVID-19 outbreak has put tourism sustainability in question, especially in emerging markets. Since smart tourism has been widely applied in emerging markets and can support sustainability efforts, it is essential to identify the concern and motivation for sustainability and...

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Main Authors: Yuviani Kusumawardhani, Hilmiana Hilmiana, Sunu Widianto, Yudi Azis
Format: Article
Language:English
Published: Taylor & Francis Group 2024-12-01
Series:Cogent Social Sciences
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311886.2024.2384193
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author Yuviani Kusumawardhani
Hilmiana Hilmiana
Sunu Widianto
Yudi Azis
author_facet Yuviani Kusumawardhani
Hilmiana Hilmiana
Sunu Widianto
Yudi Azis
author_sort Yuviani Kusumawardhani
collection DOAJ
description The crisis caused by the COVID-19 outbreak has put tourism sustainability in question, especially in emerging markets. Since smart tourism has been widely applied in emerging markets and can support sustainability efforts, it is essential to identify the concern and motivation for sustainability and smart tourism in emerging markets. This literature study explores the concept, implementation, and technology utilization of sustainability and smart concepts in tourism. The PRISMA method was used to systematically review the literature by assessing sustainability and smart tourism in emerging markets in the context of methodologies, themes, research locations, and research settings. The results show that the previous researchers’ concern and interest in sustainable tourism and smart tourism research in developing markets are still focused on smartness, big data use, technology, and digital platforms related to the accessibility of tourism destinations. Meanwhile, the use of technology to achieve sustainable conditions is still not widely practiced in emerging markets. Future research on the smart sustainable tourism locus is prioritized. The usefulness of this approach lies in the smart sustainable tourism concept that can increase competitiveness in emerging markets, especially for rural and urban areas.
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publishDate 2024-12-01
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series Cogent Social Sciences
spelling doaj-art-37e23eaa231e417b83e0d63f562ecf702025-07-01T17:33:04ZengTaylor & Francis GroupCogent Social Sciences2331-18862024-12-0110110.1080/23311886.2024.2384193Smart tourism practice in the scope of sustainable tourism in emerging markets: a systematic literature reviewYuviani Kusumawardhani0Hilmiana Hilmiana1Sunu Widianto2Yudi Azis3Department of Management Science, Faculty of Economic and Business, Universitas Pajajaran, West Java, IndonesiaDepartment of Management Science, Faculty of Economic and Business, Universitas Pajajaran, West Java, IndonesiaDepartment of Management Science, Faculty of Economic and Business, Universitas Pajajaran, West Java, IndonesiaDepartment of Management Science, Faculty of Economic and Business, Universitas Pajajaran, West Java, IndonesiaThe crisis caused by the COVID-19 outbreak has put tourism sustainability in question, especially in emerging markets. Since smart tourism has been widely applied in emerging markets and can support sustainability efforts, it is essential to identify the concern and motivation for sustainability and smart tourism in emerging markets. This literature study explores the concept, implementation, and technology utilization of sustainability and smart concepts in tourism. The PRISMA method was used to systematically review the literature by assessing sustainability and smart tourism in emerging markets in the context of methodologies, themes, research locations, and research settings. The results show that the previous researchers’ concern and interest in sustainable tourism and smart tourism research in developing markets are still focused on smartness, big data use, technology, and digital platforms related to the accessibility of tourism destinations. Meanwhile, the use of technology to achieve sustainable conditions is still not widely practiced in emerging markets. Future research on the smart sustainable tourism locus is prioritized. The usefulness of this approach lies in the smart sustainable tourism concept that can increase competitiveness in emerging markets, especially for rural and urban areas.https://www.tandfonline.com/doi/10.1080/23311886.2024.2384193Sustainable tourismsmart tourismtechnology usesystematic literature reviewTourismTourism and the Environment
spellingShingle Yuviani Kusumawardhani
Hilmiana Hilmiana
Sunu Widianto
Yudi Azis
Smart tourism practice in the scope of sustainable tourism in emerging markets: a systematic literature review
Cogent Social Sciences
Sustainable tourism
smart tourism
technology use
systematic literature review
Tourism
Tourism and the Environment
title Smart tourism practice in the scope of sustainable tourism in emerging markets: a systematic literature review
title_full Smart tourism practice in the scope of sustainable tourism in emerging markets: a systematic literature review
title_fullStr Smart tourism practice in the scope of sustainable tourism in emerging markets: a systematic literature review
title_full_unstemmed Smart tourism practice in the scope of sustainable tourism in emerging markets: a systematic literature review
title_short Smart tourism practice in the scope of sustainable tourism in emerging markets: a systematic literature review
title_sort smart tourism practice in the scope of sustainable tourism in emerging markets a systematic literature review
topic Sustainable tourism
smart tourism
technology use
systematic literature review
Tourism
Tourism and the Environment
url https://www.tandfonline.com/doi/10.1080/23311886.2024.2384193
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