The quality assessment of information service of readers by librarians
The paper examines relationships of the quality estimation of the reference-information service for readers by librarians with professional motivation. Study results are based on the questionnaire survey of 199 employees of the public libraries network in Saint Petersburg. The study has been done in...
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Format: | Article |
Language: | Russian |
Published: |
Siberian Branch of the Russian Academy of Science, State Public Scientific Technological Library
2015-03-01
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Series: | Библиосфера |
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Online Access: | https://www.bibliosphere.ru/jour/article/view/1143 |
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author | E. V. Avramova |
author_facet | E. V. Avramova |
author_sort | E. V. Avramova |
collection | DOAJ |
description | The paper examines relationships of the quality estimation of the reference-information service for readers by librarians with professional motivation. Study results are based on the questionnaire survey of 199 employees of the public libraries network in Saint Petersburg. The study has been done in frames of research project «Staff development of public libraries of the corporate network of public libraries in Saint Petersburg executing the information-bibliographic service» in 2013-2014. |
format | Article |
id | doaj-art-29ca7be1b6d74e19bc567a8d38138d7c |
institution | Matheson Library |
issn | 1815-3186 2712-7931 |
language | Russian |
publishDate | 2015-03-01 |
publisher | Siberian Branch of the Russian Academy of Science, State Public Scientific Technological Library |
record_format | Article |
series | Библиосфера |
spelling | doaj-art-29ca7be1b6d74e19bc567a8d38138d7c2025-08-03T13:11:38ZrusSiberian Branch of the Russian Academy of Science, State Public Scientific Technological LibraryБиблиосфера1815-31862712-79312015-03-010162671142The quality assessment of information service of readers by librariansE. V. Avramova0Центральная городская публичная библиотека им. В. В. Маяковского»The paper examines relationships of the quality estimation of the reference-information service for readers by librarians with professional motivation. Study results are based on the questionnaire survey of 199 employees of the public libraries network in Saint Petersburg. The study has been done in frames of research project «Staff development of public libraries of the corporate network of public libraries in Saint Petersburg executing the information-bibliographic service» in 2013-2014.https://www.bibliosphere.ru/jour/article/view/1143self-esteemlibrariansstaffpublic librariesinformation servicequalitysaint-petersburg |
spellingShingle | E. V. Avramova The quality assessment of information service of readers by librarians Библиосфера self-esteem librarians staff public libraries information service quality saint-petersburg |
title | The quality assessment of information service of readers by librarians |
title_full | The quality assessment of information service of readers by librarians |
title_fullStr | The quality assessment of information service of readers by librarians |
title_full_unstemmed | The quality assessment of information service of readers by librarians |
title_short | The quality assessment of information service of readers by librarians |
title_sort | quality assessment of information service of readers by librarians |
topic | self-esteem librarians staff public libraries information service quality saint-petersburg |
url | https://www.bibliosphere.ru/jour/article/view/1143 |
work_keys_str_mv | AT evavramova thequalityassessmentofinformationserviceofreadersbylibrarians AT evavramova qualityassessmentofinformationserviceofreadersbylibrarians |