The quality assessment of information service of readers by librarians

The paper examines relationships of the quality estimation of the reference-information service for readers by librarians with professional motivation. Study results are based on the questionnaire survey of 199 employees of the public libraries network in Saint Petersburg. The study has been done in...

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Main Author: E. V. Avramova
Format: Article
Language:Russian
Published: Siberian Branch of the Russian Academy of Science, State Public Scientific Technological Library 2015-03-01
Series:Библиосфера
Subjects:
Online Access:https://www.bibliosphere.ru/jour/article/view/1143
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author E. V. Avramova
author_facet E. V. Avramova
author_sort E. V. Avramova
collection DOAJ
description The paper examines relationships of the quality estimation of the reference-information service for readers by librarians with professional motivation. Study results are based on the questionnaire survey of 199 employees of the public libraries network in Saint Petersburg. The study has been done in frames of research project «Staff development of public libraries of the corporate network of public libraries in Saint Petersburg executing the information-bibliographic service» in 2013-2014.
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institution Matheson Library
issn 1815-3186
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language Russian
publishDate 2015-03-01
publisher Siberian Branch of the Russian Academy of Science, State Public Scientific Technological Library
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series Библиосфера
spelling doaj-art-29ca7be1b6d74e19bc567a8d38138d7c2025-08-03T13:11:38ZrusSiberian Branch of the Russian Academy of Science, State Public Scientific Technological LibraryБиблиосфера1815-31862712-79312015-03-010162671142The quality assessment of information service of readers by librariansE. V. Avramova0Центральная городская публичная библиотека им. В. В. Маяковского»The paper examines relationships of the quality estimation of the reference-information service for readers by librarians with professional motivation. Study results are based on the questionnaire survey of 199 employees of the public libraries network in Saint Petersburg. The study has been done in frames of research project «Staff development of public libraries of the corporate network of public libraries in Saint Petersburg executing the information-bibliographic service» in 2013-2014.https://www.bibliosphere.ru/jour/article/view/1143self-esteemlibrariansstaffpublic librariesinformation servicequalitysaint-petersburg
spellingShingle E. V. Avramova
The quality assessment of information service of readers by librarians
Библиосфера
self-esteem
librarians
staff
public libraries
information service
quality
saint-petersburg
title The quality assessment of information service of readers by librarians
title_full The quality assessment of information service of readers by librarians
title_fullStr The quality assessment of information service of readers by librarians
title_full_unstemmed The quality assessment of information service of readers by librarians
title_short The quality assessment of information service of readers by librarians
title_sort quality assessment of information service of readers by librarians
topic self-esteem
librarians
staff
public libraries
information service
quality
saint-petersburg
url https://www.bibliosphere.ru/jour/article/view/1143
work_keys_str_mv AT evavramova thequalityassessmentofinformationserviceofreadersbylibrarians
AT evavramova qualityassessmentofinformationserviceofreadersbylibrarians