A Bibliometric Analysis of Service Quality in the Hospitality Industry (2014–2024)
Service quality is important for the survival of all businesses, including the hospitality business. Service quality can be measured by a model referred to as SERVQUAL, which comprises five parameters, namely, tangibility, reliability, assurance, empathy, and responsiveness. It is very important to...
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Article |
| Sprog: | engelsk |
| Udgivet: |
MDPI AG
2025-05-01
|
| Serier: | Administrative Sciences |
| Fag: | |
| Online adgang: | https://www.mdpi.com/2076-3387/15/6/215 |
| Tags: |
Tilføj Tag
Ingen Tags, Vær først til at tagge denne postø!
|