Factors That Influence the Use of the Online Channel for the Purchase of Food Products in Spain

The use of the online channel for the purchase of food products is increasing, which not only creates new opportunities for companies and businesses, but also poses great challenges. This study aimed to identify the factors related to these challenges that influence the use of the online channel for...

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Main Authors: Alberto Luján-Salamanca, Alfonso Infante-Moro, Juan C. Infante-Moro, Julia Gallardo-Pérez
Format: Article
Language:English
Published: MDPI AG 2025-04-01
Series:Journal of Theoretical and Applied Electronic Commerce Research
Subjects:
Online Access:https://www.mdpi.com/0718-1876/20/2/74
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author Alberto Luján-Salamanca
Alfonso Infante-Moro
Juan C. Infante-Moro
Julia Gallardo-Pérez
author_facet Alberto Luján-Salamanca
Alfonso Infante-Moro
Juan C. Infante-Moro
Julia Gallardo-Pérez
author_sort Alberto Luján-Salamanca
collection DOAJ
description The use of the online channel for the purchase of food products is increasing, which not only creates new opportunities for companies and businesses, but also poses great challenges. This study aimed to identify the factors related to these challenges that influence the use of the online channel for the purchase of food products in Spain. Through a bibliographic review and a Delphi study with experts, 26 factors were identified and grouped into four contexts: technology, marketing strategies, buyer convenience, and security and reliability. This identification of factors can be of great value in improving the sales of companies or businesses in the food sector that already use the online channel for the sale of their products or intend to use it for this purpose in the future; furthermore, it will help these companies or businesses to implement sales strategies that will truly satisfy the needs of potential consumers in Spain.
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spelling doaj-art-1ee21bf1292f408fa02e6d60af7afef12025-06-25T14:03:40ZengMDPI AGJournal of Theoretical and Applied Electronic Commerce Research0718-18762025-04-012027410.3390/jtaer20020074Factors That Influence the Use of the Online Channel for the Purchase of Food Products in SpainAlberto Luján-Salamanca0Alfonso Infante-Moro1Juan C. Infante-Moro2Julia Gallardo-Pérez3Department of Financial Economics, Accounting and Operations Management, University of Huelva, 21071 Huelva, SpainDepartment of Financial Economics, Accounting and Operations Management, University of Huelva, 21071 Huelva, SpainDepartment of Financial Economics, Accounting and Operations Management, University of Huelva, 21071 Huelva, SpainDepartment of Financial Economics, Accounting and Operations Management, University of Huelva, 21071 Huelva, SpainThe use of the online channel for the purchase of food products is increasing, which not only creates new opportunities for companies and businesses, but also poses great challenges. This study aimed to identify the factors related to these challenges that influence the use of the online channel for the purchase of food products in Spain. Through a bibliographic review and a Delphi study with experts, 26 factors were identified and grouped into four contexts: technology, marketing strategies, buyer convenience, and security and reliability. This identification of factors can be of great value in improving the sales of companies or businesses in the food sector that already use the online channel for the sale of their products or intend to use it for this purpose in the future; furthermore, it will help these companies or businesses to implement sales strategies that will truly satisfy the needs of potential consumers in Spain.https://www.mdpi.com/0718-1876/20/2/74food productse-commercegroceryconsumer behaviorDelphi
spellingShingle Alberto Luján-Salamanca
Alfonso Infante-Moro
Juan C. Infante-Moro
Julia Gallardo-Pérez
Factors That Influence the Use of the Online Channel for the Purchase of Food Products in Spain
Journal of Theoretical and Applied Electronic Commerce Research
food products
e-commerce
grocery
consumer behavior
Delphi
title Factors That Influence the Use of the Online Channel for the Purchase of Food Products in Spain
title_full Factors That Influence the Use of the Online Channel for the Purchase of Food Products in Spain
title_fullStr Factors That Influence the Use of the Online Channel for the Purchase of Food Products in Spain
title_full_unstemmed Factors That Influence the Use of the Online Channel for the Purchase of Food Products in Spain
title_short Factors That Influence the Use of the Online Channel for the Purchase of Food Products in Spain
title_sort factors that influence the use of the online channel for the purchase of food products in spain
topic food products
e-commerce
grocery
consumer behavior
Delphi
url https://www.mdpi.com/0718-1876/20/2/74
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