Sentiment Analysis of Youtube and Gotube Reviews on Google Play Using the Support Vector Machine (SVM) Method in Indonesia

This research, titled Sentiment Analysis of YouTube and GoTube Reviews on Google Play Using the Support Vector Machine (SVM) Method in Indonesia, analyzes user perceptions of YouTube and GoTube based on Google Play reviews. The study is motivated by the growing popularity of video streaming apps in...

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Main Authors: Sri Raihan Putri, Asrianda Asrianda, Lidya Rosnita
Format: Article
Language:English
Published: Politeknik Negeri Batam 2025-06-01
Series:Journal of Applied Informatics and Computing
Subjects:
Online Access:https://jurnal.polibatam.ac.id/index.php/JAIC/article/view/9461
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author Sri Raihan Putri
Asrianda Asrianda
Lidya Rosnita
author_facet Sri Raihan Putri
Asrianda Asrianda
Lidya Rosnita
author_sort Sri Raihan Putri
collection DOAJ
description This research, titled Sentiment Analysis of YouTube and GoTube Reviews on Google Play Using the Support Vector Machine (SVM) Method in Indonesia, analyzes user perceptions of YouTube and GoTube based on Google Play reviews. The study is motivated by the growing popularity of video streaming apps in Indonesia and the limited sentiment analysis research on these platforms. The research collects 1,600 reviews (800 per app) from 2023-2024 using Python’s Scrapy library. The data is split 70% for training and 30% for testing, undergoing text preprocessing (tokenization, stop word removal, stemming), TF-IDF weighting, and SVM classification with an RBF kernel. Evaluation metrics include accuracy, precision, recall, and F1-score, with PCA used for visualization. Results show 94.50% accuracy overall, 97.01% for YouTube, and 92.66% for GoTube. GoTube has higher positive sentiment (385 of 400 test reviews) than YouTube (345 of 400) but lower negative sentiment (15 vs. 55). However, the model exhibits a positive class bias due to data imbalance. The study concludes that SVM effectively detects positive sentiment, but balancing data and exploring non-linear methods could improve negative sentiment detection.
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publishDate 2025-06-01
publisher Politeknik Negeri Batam
record_format Article
series Journal of Applied Informatics and Computing
spelling doaj-art-1cadf2c5db444b44bb4e8aa9c6420c012025-07-29T01:34:47ZengPoliteknik Negeri BatamJournal of Applied Informatics and Computing2548-68612025-06-01931025103310.30871/jaic.v9i3.94617006Sentiment Analysis of Youtube and Gotube Reviews on Google Play Using the Support Vector Machine (SVM) Method in IndonesiaSri Raihan Putri0Asrianda Asrianda1Lidya Rosnita2Teknik Informatika, Universitas MalikussalehTeknik Informatika, Universitas MalikussalehTeknik Informatika, Universitas MalikussalehThis research, titled Sentiment Analysis of YouTube and GoTube Reviews on Google Play Using the Support Vector Machine (SVM) Method in Indonesia, analyzes user perceptions of YouTube and GoTube based on Google Play reviews. The study is motivated by the growing popularity of video streaming apps in Indonesia and the limited sentiment analysis research on these platforms. The research collects 1,600 reviews (800 per app) from 2023-2024 using Python’s Scrapy library. The data is split 70% for training and 30% for testing, undergoing text preprocessing (tokenization, stop word removal, stemming), TF-IDF weighting, and SVM classification with an RBF kernel. Evaluation metrics include accuracy, precision, recall, and F1-score, with PCA used for visualization. Results show 94.50% accuracy overall, 97.01% for YouTube, and 92.66% for GoTube. GoTube has higher positive sentiment (385 of 400 test reviews) than YouTube (345 of 400) but lower negative sentiment (15 vs. 55). However, the model exhibits a positive class bias due to data imbalance. The study concludes that SVM effectively detects positive sentiment, but balancing data and exploring non-linear methods could improve negative sentiment detection.https://jurnal.polibatam.ac.id/index.php/JAIC/article/view/9461sentimen, svm, ulasan, youtube, gotube, indonesia.
spellingShingle Sri Raihan Putri
Asrianda Asrianda
Lidya Rosnita
Sentiment Analysis of Youtube and Gotube Reviews on Google Play Using the Support Vector Machine (SVM) Method in Indonesia
Journal of Applied Informatics and Computing
sentimen, svm, ulasan, youtube, gotube, indonesia.
title Sentiment Analysis of Youtube and Gotube Reviews on Google Play Using the Support Vector Machine (SVM) Method in Indonesia
title_full Sentiment Analysis of Youtube and Gotube Reviews on Google Play Using the Support Vector Machine (SVM) Method in Indonesia
title_fullStr Sentiment Analysis of Youtube and Gotube Reviews on Google Play Using the Support Vector Machine (SVM) Method in Indonesia
title_full_unstemmed Sentiment Analysis of Youtube and Gotube Reviews on Google Play Using the Support Vector Machine (SVM) Method in Indonesia
title_short Sentiment Analysis of Youtube and Gotube Reviews on Google Play Using the Support Vector Machine (SVM) Method in Indonesia
title_sort sentiment analysis of youtube and gotube reviews on google play using the support vector machine svm method in indonesia
topic sentimen, svm, ulasan, youtube, gotube, indonesia.
url https://jurnal.polibatam.ac.id/index.php/JAIC/article/view/9461
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AT asriandaasrianda sentimentanalysisofyoutubeandgotubereviewsongoogleplayusingthesupportvectormachinesvmmethodinindonesia
AT lidyarosnita sentimentanalysisofyoutubeandgotubereviewsongoogleplayusingthesupportvectormachinesvmmethodinindonesia