Exploration of Critical Success Factors of Logistics 4.0: A DEMATEL Approach
<i>Background:</i> Fourth Industrial Revolution (Industry 4.0) has revolutionized the operations, technologies, logistics and supply chain. To align with industry 4.0, the conventional logistics processes need to upgrade into digital logistics (logistics 4.0). This study aims to analyse...
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| Format: | Article |
| Language: | English |
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MDPI AG
2022-02-01
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| Series: | Logistics |
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| Online Access: | https://www.mdpi.com/2305-6290/6/1/13 |
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| author | Shahbaz Khan Rubee Singh Abid Haleem Jacinta Dsilva Sadia Samar Ali |
| author_facet | Shahbaz Khan Rubee Singh Abid Haleem Jacinta Dsilva Sadia Samar Ali |
| author_sort | Shahbaz Khan |
| collection | DOAJ |
| description | <i>Background:</i> Fourth Industrial Revolution (Industry 4.0) has revolutionized the operations, technologies, logistics and supply chain. To align with industry 4.0, the conventional logistics processes need to upgrade into digital logistics (logistics 4.0). This study aims to analyse the critical success factors of logistics 4.0. <i>Methods:</i> To accomplish this objective a comprehensive literature review is conducted for the identification of the critical success factors of logistics 4.0 with the expert’s input. These critical success factors are interrelated, and this interrelationship is explored through the DEMATEL approach. The applied methodology is categorised the critical success factors into cause-and-effect groups. Six factors belong to the cause group and the remaining four belong to the effect group. <i>Results:</i> The ‘top management commitment and support’, ‘aligning the initiatives of logistic 4.0 with organizational strategy’ and ‘technological infrastructure’ are the most influential critical success factors. This analysis also recognized the most influential and influenced factor amongst all identified critical success factors that will help the practitioners to optimal utilization of the resources. <i>Conclusions:</i> The findings of the study support the managers and practitioners in strategizing their effort for logistics 4.0 adoption. |
| format | Article |
| id | doaj-art-1a53e8827c0c47e08ecf65917a10b1d9 |
| institution | Matheson Library |
| issn | 2305-6290 |
| language | English |
| publishDate | 2022-02-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Logistics |
| spelling | doaj-art-1a53e8827c0c47e08ecf65917a10b1d92025-07-02T03:09:42ZengMDPI AGLogistics2305-62902022-02-01611310.3390/logistics6010013Exploration of Critical Success Factors of Logistics 4.0: A DEMATEL ApproachShahbaz Khan0Rubee Singh1Abid Haleem2Jacinta Dsilva3Sadia Samar Ali4Institute of Business Management, GLA University, Mathura 281406, IndiaInstitute of Business Management, GLA University, Mathura 281406, IndiaDepartment of Mechanical Engineering, Jamia Millia Islamia, New Delhi 116458, IndiaSchool of Business, University of Balamand, Balamand 116458, LebanonDepartment of Industrial Engineering, Faculty of Engineering, King Abdul-Aziz University, Jeddah 21589, Saudi Arabia<i>Background:</i> Fourth Industrial Revolution (Industry 4.0) has revolutionized the operations, technologies, logistics and supply chain. To align with industry 4.0, the conventional logistics processes need to upgrade into digital logistics (logistics 4.0). This study aims to analyse the critical success factors of logistics 4.0. <i>Methods:</i> To accomplish this objective a comprehensive literature review is conducted for the identification of the critical success factors of logistics 4.0 with the expert’s input. These critical success factors are interrelated, and this interrelationship is explored through the DEMATEL approach. The applied methodology is categorised the critical success factors into cause-and-effect groups. Six factors belong to the cause group and the remaining four belong to the effect group. <i>Results:</i> The ‘top management commitment and support’, ‘aligning the initiatives of logistic 4.0 with organizational strategy’ and ‘technological infrastructure’ are the most influential critical success factors. This analysis also recognized the most influential and influenced factor amongst all identified critical success factors that will help the practitioners to optimal utilization of the resources. <i>Conclusions:</i> The findings of the study support the managers and practitioners in strategizing their effort for logistics 4.0 adoption.https://www.mdpi.com/2305-6290/6/1/13critical success factorsDEMATELdigital manufacturingIndustry 4.0logistics 4.0 |
| spellingShingle | Shahbaz Khan Rubee Singh Abid Haleem Jacinta Dsilva Sadia Samar Ali Exploration of Critical Success Factors of Logistics 4.0: A DEMATEL Approach Logistics critical success factors DEMATEL digital manufacturing Industry 4.0 logistics 4.0 |
| title | Exploration of Critical Success Factors of Logistics 4.0: A DEMATEL Approach |
| title_full | Exploration of Critical Success Factors of Logistics 4.0: A DEMATEL Approach |
| title_fullStr | Exploration of Critical Success Factors of Logistics 4.0: A DEMATEL Approach |
| title_full_unstemmed | Exploration of Critical Success Factors of Logistics 4.0: A DEMATEL Approach |
| title_short | Exploration of Critical Success Factors of Logistics 4.0: A DEMATEL Approach |
| title_sort | exploration of critical success factors of logistics 4 0 a dematel approach |
| topic | critical success factors DEMATEL digital manufacturing Industry 4.0 logistics 4.0 |
| url | https://www.mdpi.com/2305-6290/6/1/13 |
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