The e-commerce labour regime: Amazon and beyond

This article analyses the e-commerce labour regime, arguing that its impact on labour strategy in the US warehouse industry must be understood both within and beyond the ‘Amazon effect’. Through a programme of semi-structured interviews with warehouse operators and industry observers, we explore how...

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Main Authors: Nik Theodore, Beth Gutelius
Format: Article
Language:English
Published: Pluto Journals 2025-05-01
Series:Work Organisation, Labour and Globalisation
Online Access:https://www.scienceopen.com/hosted-document?doi=10.13169/workorgalaboglob.19.2.0011
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author Nik Theodore
Beth Gutelius
author_facet Nik Theodore
Beth Gutelius
author_sort Nik Theodore
collection DOAJ
description This article analyses the e-commerce labour regime, arguing that its impact on labour strategy in the US warehouse industry must be understood both within and beyond the ‘Amazon effect’. Through a programme of semi-structured interviews with warehouse operators and industry observers, we explore how societal norms and workplace practices, including the racialisation and gendering of warehouse labour markets, underpin interfirm competition. We find significant divergence in labour strategy between Amazon and third-party logistics providers (3PLs), which highlights the interplay between technological advancements and labour strategies and how these impact employment in the e-commerce warehouse sector.
format Article
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issn 1745-641X
1745-6428
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publishDate 2025-05-01
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series Work Organisation, Labour and Globalisation
spelling doaj-art-1a16c0994a0840a1af4de5512d96b07c2025-07-02T16:00:11ZengPluto JournalsWork Organisation, Labour and Globalisation1745-641X1745-64282025-05-0119229130810.13169/workorgalaboglob.19.2.0011The e-commerce labour regime: Amazon and beyondNik TheodoreBeth GuteliusThis article analyses the e-commerce labour regime, arguing that its impact on labour strategy in the US warehouse industry must be understood both within and beyond the ‘Amazon effect’. Through a programme of semi-structured interviews with warehouse operators and industry observers, we explore how societal norms and workplace practices, including the racialisation and gendering of warehouse labour markets, underpin interfirm competition. We find significant divergence in labour strategy between Amazon and third-party logistics providers (3PLs), which highlights the interplay between technological advancements and labour strategies and how these impact employment in the e-commerce warehouse sector.https://www.scienceopen.com/hosted-document?doi=10.13169/workorgalaboglob.19.2.0011
spellingShingle Nik Theodore
Beth Gutelius
The e-commerce labour regime: Amazon and beyond
Work Organisation, Labour and Globalisation
title The e-commerce labour regime: Amazon and beyond
title_full The e-commerce labour regime: Amazon and beyond
title_fullStr The e-commerce labour regime: Amazon and beyond
title_full_unstemmed The e-commerce labour regime: Amazon and beyond
title_short The e-commerce labour regime: Amazon and beyond
title_sort e commerce labour regime amazon and beyond
url https://www.scienceopen.com/hosted-document?doi=10.13169/workorgalaboglob.19.2.0011
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