MEASURING PASSENGER SATISFACTION IN URBAN PUBLIC TRANSPORT IN CHISINAU

The quality of services provided by the urban public transport system plays an essential role in determining the level of satisfaction of a city's inhabitants and in improving their quality of life. The analysis of the methods used to assess the quality of urban transport services...

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Bibliographic Details
Main Authors: ROTARU, Igor, RUSU, Andrei
Format: Article
Language:English
Published: Technical University of Moldova 2024-12-01
Series:Journal of Engineering Science (Chişinău)
Subjects:
Online Access:https://press.utm.md/index.php/jes/article/view/2024-31-4-03/03-pdf
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