AN EVALUATION OF TAX AUTHORITIES’ RESPONSE TO TAX NONCOMPLIANCE: EVIDENCE FROM BOTSWANA
This study critically examines the reforms implemented by the Botswana Unified Revenue Service in addressing tax noncompliance, focusing on their influence on taxpayer behaviour. Tax noncompliance, encompassing both evasion and avoidance, poses a significant challenge globally, particularly in term...
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Studia Universitatis Babes-Bolyai
2025-06-01
|
| Series: | Studia Universitatis Babeş-Bolyai Negotia |
| Subjects: | |
| Online Access: | https://studia.reviste.ubbcluj.ro/index.php/subbnegotia/article/view/9328 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1839648640051707904 |
|---|---|
| author | Edmore MUNJEYI Daniel SCHUTTE |
| author_facet | Edmore MUNJEYI Daniel SCHUTTE |
| author_sort | Edmore MUNJEYI |
| collection | DOAJ |
| description |
This study critically examines the reforms implemented by the Botswana Unified Revenue Service in addressing tax noncompliance, focusing on their influence on taxpayer behaviour. Tax noncompliance, encompassing both evasion and avoidance, poses a significant challenge globally, particularly in terms of impacting revenue collection in developing nations and necessitating an analysis of international responses. Employing a qualitative approach, this research utilised face-to-face interviews and focus group discussions with taxpayers and educators to gauge perceptions of compliance strategies and their effects on voluntary compliance. The findings indicate that reforms by the Botswana Unified Revenue Service have substantially increased tax revenue and increased voluntary compliance, reflecting a shift in taxpayer attitudes from justifying noncompliance to viewing tax payments as moral obligations. The findings underscore the importance of perceived government efficacy and transparency in shaping taxpayer attitudes. This approach highlights the critical role of effective public service delivery in promoting responsible taxpaying behaviour and enhancing overall tax compliance.
This study elucidated the multifaceted strategies employed in addressing tax noncompliance and their resultant impact on taxpayer behaviour. While substantial progress has been made in promoting tax compliance, adopting digital tools presents a promising avenue for further advancing tax compliance.
JEL classification: H20, H25, H71.
Article History: Received: 23 April 2025; Reviewed: 9 June 2025;
Accepted: 20 June 2025; Available online: 27 June 2025.
|
| format | Article |
| id | doaj-art-03f5d88a036d4bd190c90b3d74f1ab3d |
| institution | Matheson Library |
| issn | 2065-9636 |
| language | English |
| publishDate | 2025-06-01 |
| publisher | Studia Universitatis Babes-Bolyai |
| record_format | Article |
| series | Studia Universitatis Babeş-Bolyai Negotia |
| spelling | doaj-art-03f5d88a036d4bd190c90b3d74f1ab3d2025-06-28T11:10:34ZengStudia Universitatis Babes-BolyaiStudia Universitatis Babeş-Bolyai Negotia2065-96362025-06-0170210.24193/subbnegotia.2025.2.03AN EVALUATION OF TAX AUTHORITIES’ RESPONSE TO TAX NONCOMPLIANCE: EVIDENCE FROM BOTSWANAEdmore MUNJEYI0https://orcid.org/0000-0001-8569-8441Daniel SCHUTTE1https://orcid.org/0000-0001-7283-247XSchool of Accounting Sciences, North-West University, South Africa. Corresponding author. Email: eddiemunjeyi@gmail.comSchool of Accounting Sciences, North-West University, South Africa. E-mail: danie.schutte@nwu.ac.za This study critically examines the reforms implemented by the Botswana Unified Revenue Service in addressing tax noncompliance, focusing on their influence on taxpayer behaviour. Tax noncompliance, encompassing both evasion and avoidance, poses a significant challenge globally, particularly in terms of impacting revenue collection in developing nations and necessitating an analysis of international responses. Employing a qualitative approach, this research utilised face-to-face interviews and focus group discussions with taxpayers and educators to gauge perceptions of compliance strategies and their effects on voluntary compliance. The findings indicate that reforms by the Botswana Unified Revenue Service have substantially increased tax revenue and increased voluntary compliance, reflecting a shift in taxpayer attitudes from justifying noncompliance to viewing tax payments as moral obligations. The findings underscore the importance of perceived government efficacy and transparency in shaping taxpayer attitudes. This approach highlights the critical role of effective public service delivery in promoting responsible taxpaying behaviour and enhancing overall tax compliance. This study elucidated the multifaceted strategies employed in addressing tax noncompliance and their resultant impact on taxpayer behaviour. While substantial progress has been made in promoting tax compliance, adopting digital tools presents a promising avenue for further advancing tax compliance. JEL classification: H20, H25, H71. Article History: Received: 23 April 2025; Reviewed: 9 June 2025; Accepted: 20 June 2025; Available online: 27 June 2025. https://studia.reviste.ubbcluj.ro/index.php/subbnegotia/article/view/9328tax noncompliancetax compliancetaxpayerrevenue service responserevenue yieldBotswana |
| spellingShingle | Edmore MUNJEYI Daniel SCHUTTE AN EVALUATION OF TAX AUTHORITIES’ RESPONSE TO TAX NONCOMPLIANCE: EVIDENCE FROM BOTSWANA Studia Universitatis Babeş-Bolyai Negotia tax noncompliance tax compliance taxpayer revenue service response revenue yield Botswana |
| title | AN EVALUATION OF TAX AUTHORITIES’ RESPONSE TO TAX NONCOMPLIANCE: EVIDENCE FROM BOTSWANA |
| title_full | AN EVALUATION OF TAX AUTHORITIES’ RESPONSE TO TAX NONCOMPLIANCE: EVIDENCE FROM BOTSWANA |
| title_fullStr | AN EVALUATION OF TAX AUTHORITIES’ RESPONSE TO TAX NONCOMPLIANCE: EVIDENCE FROM BOTSWANA |
| title_full_unstemmed | AN EVALUATION OF TAX AUTHORITIES’ RESPONSE TO TAX NONCOMPLIANCE: EVIDENCE FROM BOTSWANA |
| title_short | AN EVALUATION OF TAX AUTHORITIES’ RESPONSE TO TAX NONCOMPLIANCE: EVIDENCE FROM BOTSWANA |
| title_sort | evaluation of tax authorities response to tax noncompliance evidence from botswana |
| topic | tax noncompliance tax compliance taxpayer revenue service response revenue yield Botswana |
| url | https://studia.reviste.ubbcluj.ro/index.php/subbnegotia/article/view/9328 |
| work_keys_str_mv | AT edmoremunjeyi anevaluationoftaxauthoritiesresponsetotaxnoncomplianceevidencefrombotswana AT danielschutte anevaluationoftaxauthoritiesresponsetotaxnoncomplianceevidencefrombotswana AT edmoremunjeyi evaluationoftaxauthoritiesresponsetotaxnoncomplianceevidencefrombotswana AT danielschutte evaluationoftaxauthoritiesresponsetotaxnoncomplianceevidencefrombotswana |