Service Quality Dimensions in the Banking Industry and It's Effect on Customer Satisfaction (Case Study)
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| Autori principali: | Iranzadeh, Soleyman, Chakherlouy, Farzam |
|---|---|
| Natura: | Elettronico Capitolo di libro |
| Lingua: | inglese |
| Pubblicazione: |
IntechOpen
2012
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| Soggetti: | |
| Accesso online: | https://www.intechopen.com/chapters/36155 |
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