Customer Relationship Marketing: Customer-Centric Processes for Engendering Customer- Firm Bonds and Optimizing Long-Term Customer Value

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Bibliographic Details
Main Author: Bhatnagar, Namita
Format: Electronic Book Chapter
Language:English
Published: IntechOpen 2012
Subjects:
Online Access:https://www.intechopen.com/chapters/35309
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author Bhatnagar, Namita
author_facet Bhatnagar, Namita
author_sort Bhatnagar, Namita
collection InTech Open eBooks
description None
doi_str_mv 10.5772/31105
first_indexed 2025-08-04T22:30:46Z
format Electronic
Book Chapter
fullrecord <oai_dc:dc xmlns:oai_dc="http://www.openarchives.org/OAI/2.0/oai_dc/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><identifier>InTech-35309</identifier><datestamp>2012-04-11</datestamp> <dc:title>Customer Relationship Marketing: Customer-Centric Processes for Engendering Customer- Firm Bonds and Optimizing Long-Term Customer Value</dc:title> <dc:creator>Namita Bhatnagar</dc:creator> <dc:subject>Social Sciences and Humanities</dc:subject> <dc:description>None</dc:description> <dc:publisher>IntechOpen</dc:publisher> <dc:date>2012-04-11</dc:date> <dc:type>Chapter, Part Of Book</dc:type> <dc:identifier>https://www.intechopen.com/chapters/35309</dc:identifier> <dc:identifier>doi:10.5772/31105</dc:identifier> <dc:language>en</dc:language> <dc:relation>ISBN:978-953-51-0516-9</dc:relation> <dc:rights>https://creativecommons.org/licenses/by/3.0/</dc:rights> <dc:source>https://www.intechopen.com/books/1325 ; Advances in Customer Relationship Management</dc:source> </oai_dc:dc>
id InTech-35309
institution Matheson Library
isbn 978-953-51-0516-9
language English
last_indexed 2025-08-04T22:30:46Z
publishDate 2012
publisher IntechOpen
record_format intech
spelling InTech-353092012-04-11 Customer Relationship Marketing: Customer-Centric Processes for Engendering Customer- Firm Bonds and Optimizing Long-Term Customer Value Namita Bhatnagar Social Sciences and Humanities None IntechOpen 2012-04-11 Chapter, Part Of Book https://www.intechopen.com/chapters/35309 doi:10.5772/31105 en ISBN:978-953-51-0516-9 https://creativecommons.org/licenses/by/3.0/ https://www.intechopen.com/books/1325 ; Advances in Customer Relationship Management
spellingShingle Social Sciences and Humanities
Bhatnagar, Namita
Customer Relationship Marketing: Customer-Centric Processes for Engendering Customer- Firm Bonds and Optimizing Long-Term Customer Value
title Customer Relationship Marketing: Customer-Centric Processes for Engendering Customer- Firm Bonds and Optimizing Long-Term Customer Value
title_full Customer Relationship Marketing: Customer-Centric Processes for Engendering Customer- Firm Bonds and Optimizing Long-Term Customer Value
title_fullStr Customer Relationship Marketing: Customer-Centric Processes for Engendering Customer- Firm Bonds and Optimizing Long-Term Customer Value
title_full_unstemmed Customer Relationship Marketing: Customer-Centric Processes for Engendering Customer- Firm Bonds and Optimizing Long-Term Customer Value
title_short Customer Relationship Marketing: Customer-Centric Processes for Engendering Customer- Firm Bonds and Optimizing Long-Term Customer Value
title_sort customer relationship marketing customer centric processes for engendering customer firm bonds and optimizing long term customer value
topic Social Sciences and Humanities
url https://www.intechopen.com/chapters/35309
work_keys_str_mv AT bhatnagarnamita customerrelationshipmarketingcustomercentricprocessesforengenderingcustomerfirmbondsandoptimizinglongtermcustomervalue