APA (7th ed.) Citation

Jeske, D. R., Callanan, T. P., & Guo, L. (2011). Identification of Key Drivers of Net Promoter Score Using a Statistical Classification Model. IntechOpen. https://doi.org/10.5772/16954

Chicago Style (17th ed.) Citation

Jeske, Daniel R., Terrance P. Callanan, and Li Guo. Identification of Key Drivers of Net Promoter Score Using a Statistical Classification Model. IntechOpen, 2011. https://doi.org/10.5772/16954.

MLA (9th ed.) Citation

Jeske, Daniel R., et al. Identification of Key Drivers of Net Promoter Score Using a Statistical Classification Model. IntechOpen, 2011. https://doi.org/10.5772/16954.