Radhakrishnan, R. (2011). Applying Six Sigma Concepts, Techniquesand Method for Service Management: Business and IT Service Management (BSM & ITSM). IntechOpen. https://doi.org/10.5772/17222
Chicago Style (17th ed.) CitationRadhakrishnan, Rajesh. Applying Six Sigma Concepts, Techniquesand Method for Service Management: Business and IT Service Management (BSM & ITSM). IntechOpen, 2011. https://doi.org/10.5772/17222.
MLA (9th ed.) CitationRadhakrishnan, Rajesh. Applying Six Sigma Concepts, Techniquesand Method for Service Management: Business and IT Service Management (BSM & ITSM). IntechOpen, 2011. https://doi.org/10.5772/17222.
Warning: These citations may not always be 100% accurate.