Ross, R. D. (1977). The management of public relations: Analysis and planning external relations. Wiley.
Citazione stile Chigago Style (17a edizione)Ross, R. D. The Management of Public Relations: Analysis and Planning External Relations. New York: Wiley, 1977.
Citatione MLA (9a ed.)Ross, R. D. The Management of Public Relations: Analysis and Planning External Relations. Wiley, 1977.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.