The service consultant : principles of service management and ownership /

समान संसाधन

• Management and analysis of service operations /
  द्वारा: Browne, Jimmie
  प्रकाशित: (1984)
• Service management strategy and leadership in service businesses
  द्वारा: Normann, Richard, 1943-
  प्रकाशित: (1984)
• Field service management
  द्वारा: Stone, Merlin, 1948-
  प्रकाशित: (1985)
• Managing in the service economy
  द्वारा: Heskett, James I.
  प्रकाशित: (1986)
• Service management : operating decisions /
  द्वारा: Collier, David A.
  प्रकाशित: (1987)