The service consultant : principles of service management and ownership /
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| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Australia :
Cengae Learning,
2014.
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| Edition: | 2nd ed. |
| Subjects: | |
| Online Access: | http://www.cengagebrain.com |
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| Item Description: | Includes index. |
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| Physical Description: | xviii, 397 p. : ill. ; 24 cm. |
| ISBN: | 1133612350 |