Putting total quality management to work : what TQM means, how to use it, & how to sustain it over the long run /

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Bibliographic Details
Main Author: Sashkin, Marshall, 1944-
Other Authors: Kiser, Kenneth J.
Format: Book
Language:English
Published: San Francisco : Berrett-Koehler, c1993.
Edition:1st Berrett-Koehler ed.
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Description
Item Description:"Revised and expanded from the original paperback version of this work, entitled Total quality management ... published in 1991 by Ducochon Press"--T.p. verso.
Physical Description:xiv, 201 p.
ISBN:1881052249 (pbk)