APA (7th ed.) Citation

Sashkin, M., & Kiser, K. J. (1993). Putting total quality management to work: What TQM means, how to use it, & how to sustain it over the long run (1st Berrett-Koehler ed.). Berrett-Koehler.

Chicago Style (17th ed.) Citation

Sashkin, Marshall, and Kenneth J. Kiser. Putting Total Quality Management to Work: What TQM Means, How to Use It, & How to Sustain It over the Long Run. 1st Berrett-Koehler ed. San Francisco: Berrett-Koehler, 1993.

MLA (9th ed.) Citation

Sashkin, Marshall, and Kenneth J. Kiser. Putting Total Quality Management to Work: What TQM Means, How to Use It, & How to Sustain It over the Long Run. 1st Berrett-Koehler ed. Berrett-Koehler, 1993.