APA (7th ed.) Citation

Robson, M., & Ullah, P. (1996). A practical guide to business process re-engineering. Gower.

Chicago Style (17th ed.) Citation

Robson, Mike, and Philip Ullah. A Practical Guide to Business Process Re-engineering. Aldershot, England: Gower, 1996.

MLA (9th ed.) Citation

Robson, Mike, and Philip Ullah. A Practical Guide to Business Process Re-engineering. Gower, 1996.