Managing services : marketing, operations, and human resources /
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Englewood Cliffs, NJ :
Prentice Hall,
1992.
|
| Edition: | 2nd ed. |
| Subjects: | |
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| 100 | 1 | 0 | |a Lovelock, Christopher H. |9 3386 |
| 245 | 1 | 0 | |a Managing services : |b marketing, operations, and human resources / |c Christopher H. lovelock. |
| 250 | |a 2nd ed. | ||
| 260 | 0 | |a Englewood Cliffs, NJ : |b Prentice Hall, |c 1992. | |
| 300 | |a xviii, 472 p. ; |c 24 cm. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 526 | |a Recommended text: BA231, BA232, BA337 (Business Studies). | ||
| 650 | 0 | |a Service industries |x Management. |9 3369 | |
| 942 | |2 ddc |c BK | ||
| 952 | |0 0 |1 0 |2 ddc |4 0 |7 0 |8 SR |a ML015 |b ML015 |c SR |d 2019-06-06 |e Reuben M. Daniel |l 0 |o SR 658 L899 |p 158813 |r 2017-05-08 00:00:00 |w 2017-05-08 |y 2HRSR | ||