Management and analysis of service operations /
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York :
North-Holland,
c1984.
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| Subjects: | |
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| Item Description: | Errata sheet inserted. |
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| Physical Description: | xi, 240 p. : ill. ; 24 cm. |
| ISBN: | 044400789X |