APA (7th ed.) Citation

Heskett, J. I. (1986). Managing in the service economy. Harvard Business School Press.

Chicago Style (17th ed.) Citation

Heskett, James I. Managing in the Service Economy. Boston, Mass: Harvard Business School Press, 1986.

MLA (9th ed.) Citation

Heskett, James I. Managing in the Service Economy. Harvard Business School Press, 1986.

Warning: These citations may not always be 100% accurate.