Ross, C. S., & Dewdney, P. (1989). Communicating professionally: A how-to-do-it manual for librarians. Neal-Schuman Publishers.
Chicago Style (17th ed.) CitationRoss, Catherine Sheldrick, and Patricia Dewdney. Communicating Professionally: A How-to-do-it Manual for Librarians. New York: Neal-Schuman Publishers, 1989.
MLA (9th ed.) CitationRoss, Catherine Sheldrick, and Patricia Dewdney. Communicating Professionally: A How-to-do-it Manual for Librarians. Neal-Schuman Publishers, 1989.
Warning: These citations may not always be 100% accurate.