APA (7th ed.) Citation

Cross, M. (1987). Persuasive business writing: Creating better letters, memos, reports, and more. American Management Association.

Chicago Style (17th ed.) Citation

Cross, Mary. Persuasive Business Writing: Creating Better Letters, Memos, Reports, and More. New York, NY: American Management Association, 1987.

MLA (9th ed.) Citation

Cross, Mary. Persuasive Business Writing: Creating Better Letters, Memos, Reports, and More. American Management Association, 1987.