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Are they being served? : quality consciousness in service industries /
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Other Authors: | |
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Format: | Book |
Language: | English |
Published: |
Deddington, Oxford :
Philip Allan Publishers,
1986.
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MARC
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003 | PWmBRO | ||
005 | 20240602101448.0 | ||
008 | 880711s1986 enka b 00100 eng | ||
020 | |a 0860036472 (pbk.) | ||
090 | 0 | |b 658.812/A821 | |
245 | 0 | 0 | |a Are they being served? : |b quality consciousness in service industries / |c edited by Brian Moores. |
260 | 0 | |a Deddington, Oxford : |b Philip Allan Publishers, |c 1986. | |
300 | |a 305 p. : |b ill. | ||
650 | 0 | |a Customer services |z Great Britain |x Management. | |
700 | 1 | 0 | |a Moores, Brian. |
942 | |2 ddc | ||
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999 | |c 42966 |d 42966 |