APA (7th ed.) Citation

Moores, B. (1986). Are they being served?: Quality consciousness in service industries. Philip Allan Publishers.

Chicago Style (17th ed.) Citation

Moores, Brian. Are They Being Served?: Quality Consciousness in Service Industries. Deddington, Oxford: Philip Allan Publishers, 1986.

MLA (9th ed.) Citation

Moores, Brian. Are They Being Served?: Quality Consciousness in Service Industries. Philip Allan Publishers, 1986.

Warning: These citations may not always be 100% accurate.