Rosander, A. C. (1985). Applications of quality control in the service industries. M. Dekker.
Lua i Stíl Chicago (17ú heag.)Rosander, A. C. Applications of Quality Control in the Service Industries. New York: M. Dekker, 1985.
Lua MLA (9ú heag.)Rosander, A. C. Applications of Quality Control in the Service Industries. M. Dekker, 1985.
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