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Service management strategy and leadership in service businesses
I tiakina i:
| Kaituhi matua: | |
|---|---|
| Hōputu: | Pukapuka |
| Reo: | Ingarihi |
| I whakaputaina: |
Chichester [West Sussex] New York
Wiley
c1984
|
| Ngā marau: | |
| Tags: |
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MARC
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| 082 | 0 | 0 | |a 658 |z 19 |
| 090 | 0 | 0 | |b 658/N849s |
| 100 | 1 | 0 | |a Normann, Richard, |d 1943- |
| 245 | 1 | 0 | |a Service management |b strategy and leadership in service businesses |c Richard Normann |
| 260 | 0 | 0 | |a Chichester [West Sussex] |a New York |b Wiley |c c1984 |
| 300 | 0 | 0 | |a xii, 143 p. |b ill |c 24 cm. |
| 595 | 0 | 0 | |a 0471904031 |
| 650 | 0 | 0 | |a Service industries |x Management |
| 942 | |2 ddc | ||
| 952 | |0 0 |1 0 |4 0 |6 658_000000000000000_N849S |7 0 |8 MN |9 38238 |a ML015 |b ML015 |c MN |d 2024-06-02 |l 0 |o 658 N849s |p 038504 |r 2018-03-23 00:00:00 |w 2018-03-23 |y BK | ||
| 994 | |a 001038504 86169 0001 | ||
| 995 | 0 | 0 | |a NUNE |
| 999 | |c 27578 |d 27578 | ||