APA (7th ed.) Citation

Back, K., & Back, K. (1982). Assertiveness at work: A practical guide to handling awkward situations. McGraw-Hill.

Chicago Style (17th ed.) Citation

Back, Ken, and Kate Back. Assertiveness at Work: A Practical Guide to Handling Awkward Situations. London New York: McGraw-Hill, 1982.

MLA (9th ed.) Citation

Back, Ken, and Kate Back. Assertiveness at Work: A Practical Guide to Handling Awkward Situations. McGraw-Hill, 1982.