Ury, W. (1992). Getting past no: Negotiating with difficult people. Century Business.
Chicago Style (17th ed.) CitationUry, William. Getting Past No: Negotiating with Difficult People. London: Century Business, 1992.
MLA (9th ed.) CitationUry, William. Getting Past No: Negotiating with Difficult People. Century Business, 1992.
Warning: These citations may not always be 100% accurate.