Ho, S. K. M. (1995). TQM, an integrated approach: Implementing Total Quality through Japanese 5-S and ISO 9000. Kogan Page.
Chicago Style (17th ed.) CitationHo, Samuel K. M. TQM, an Integrated Approach: Implementing Total Quality Through Japanese 5-S and ISO 9000. London: Kogan Page, 1995.
MLA (9th ed.) CitationHo, Samuel K. M. TQM, an Integrated Approach: Implementing Total Quality Through Japanese 5-S and ISO 9000. Kogan Page, 1995.
Warning: These citations may not always be 100% accurate.