APA-viite (7. p.)

Robson, M., & Ullah, P. (1996). A practical guide to business process re-engineering. Gower.

Chicago-viite (17. p.)

Robson, Mike, ja Philip Ullah. A Practical Guide to Business Process Re-engineering. Aldershot, England: Gower, 1996.

MLA-viite (9. p.)

Robson, Mike, ja Philip Ullah. A Practical Guide to Business Process Re-engineering. Gower, 1996.