Search Results - Ludwiczak Anna

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    Using customer journey mapping to improve public services: A critical analysis of the literature

    Using customer journey mapping to improve public services: A critical analysis of the literature by Ludwiczak Anna

    Published 2021-12-01
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    Customer requirements and the quality improvement of health care services

    Customer requirements and the quality improvement of health care services by Ludwiczak Anna

    Published 2016-12-01
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    The role of customer orientation in improving services in public administration

    The role of customer orientation in improving services in public administration by Ludwiczak Anna

    Published 2014-05-01
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