Search Results - Fitzsimmons, James A.

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    Service management : operations, strategy, and information technology /

    Service management : operations, strategy, and information technology / by Fitzsimmons, James A.

    Published 2001
    Book

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  2. 2
    Service management : operations, strategy, and information technology /

    Service management : operations, strategy, and information technology / by Fitzsimmons, James A.

    Published 2004
    Book

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