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    SATISFACTION OF USERS OF SERVICES IN SPA SPAS IN THE FEDERATION OF BOSNIA AND HERZEGOVINA by Amer Ovčina, Edhem Ćatić, Eldad Kaljić, Haso Sefo, Ediba Čelić-Spužić, Emilija Hrapović

    Published 2025-07-01

    It can be stated that quality is an integral part of our daily life. All people constantly insist on quality in certain areas of life, which indicates that quality can be found in all segments in which a person work. The main objective of this study is to examine the satisfaction of clients/users wi...

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